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Legal

PRIVACY POLICY

Last updated: 2025. This policy explains what data we collect, how we use it, and your rights.

Data We Collect

Information you provide

▸Name, email address, and shipping address when placing an order
▸Payment information (processed securely — we do not store card details)
▸Communications you send to our support team
▸Email address if you subscribe to our newsletter

Automatically collected

▸IP address and approximate geolocation for fraud prevention
▸Browser type, device type, and operating system
▸Pages visited, time on site, and referral source
▸Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Data

Order fulfillmentTo process, ship, and track your orders and communicate about them
Customer supportTo respond to your inquiries and resolve issues
Fraud preventionTo verify transactions and protect against unauthorized activity
Service improvementTo analyze usage and improve our storefront and product offering
Marketing (opt-in only)To send newsletters and promotions — only if you subscribed
Legal complianceTo comply with applicable laws, regulations, and tax obligations

Data Sharing

We do not sell your personal data. We share it only with parties required to operate our service:

▸Fulfillment partner: Your name and shipping address to process and deliver your order
▸Payment processor: Payment data handled securely by our payment provider — we never see raw card data
▸Shipping carriers: Name and address shared with carriers for delivery
▸Analytics tools: Anonymized usage data to understand how our store is used
▸Legal authorities: If required by law, court order, or to protect rights and safety

Cookies

We use cookies to remember your language preference, maintain your cart session, and analyze traffic. Cookies do not store payment or full personal data.

You can disable cookies in your browser settings. Some site functions (cart, language) may not work correctly without them.

Data Retention

Order data is retained for a minimum of 5 years for tax and legal compliance purposes. Newsletter subscriber data is retained until you unsubscribe. Support communications are retained for 2 years.

You may request deletion of your personal data by contacting us at support@kryptyk.com, subject to legal retention obligations.

Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

▸Right to access — request a copy of the data we hold about you
▸Right to rectification — correct inaccurate or incomplete data
▸Right to erasure — request deletion of your data ('right to be forgotten')
▸Right to restriction — limit how we process your data
▸Right to portability — receive your data in a structured, machine-readable format
▸Right to object — object to processing based on legitimate interest or for direct marketing

To exercise any of these rights, email support@kryptyk.com. We will respond within 30 days.

Security

We implement industry-standard security measures including TLS encryption for all data in transit, secure storage practices, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take every reasonable measure to protect your data.

Policy Updates

We may update this policy as our services evolve or legal requirements change. Significant changes will be communicated via email or a notice on the site. The date at the top of this page always reflects the last revision.

Questions about this policy? Contact us or email support@kryptyk.com.